Patient Check-in Dashboard
Choose your location: Birmingham, Berkley, UWM, or view all locations
Select LocationFront Desk Payments
Process service payments, retail sales, tips - Card reader, manual card, or cash
Open PaymentsOperator — Today's Call Lists
Open times to fill, balances to collect, clients to bring back, and what needs you. Staff make the calls (AI is off).
Open OperatorIntake Forms Directory (iPad)
Direct links to all forms - optimized for patient iPad use
Open DirectoryCustomer Kiosk
Touch-optimized self-service ordering for customers
Item Manager
Create/edit items, categories, and each item's add-ons (open an item → Add-ons section; "Apply to category" shares them across an item group)
Manage ItemsAdd-Ons Manager
Set one price per add-on (Caramel, Cold Foam, Extra Shot…), then check which items show each one. Drives the POS, kiosk & TV board.
Manage Add-OnsCategory Manager
Create, edit, and organize menu categories with kiosk visibility control
Manage CategoriesTV Menu Board
Fullscreen digital menu for TV displays. Auto-scrolls with live pricing.
Calendar
See the day and book directly in it — patient, service, time, payment. This is the Square replacement.
Open CalendarApproval Queue
Online requests wait in the calendar's ⏳ Pending list for your yes/no. Approve confirms the visit; Decline cancels it and releases any card hold.
Open Pending listBooking Setup
Staff, who provides each service, hours & time off, services & pricing — all in one place. No hours = nothing bookable online.
Open SetupReward Specials & Referrals
Set this week's referral gift/special, manage the gift catalog, and email members their referral code (one person, selected, or everyone).
Open Specials ManagerBirthday Campaign
Your business runs and funds its own birthday emails — a message by default, plus an optional gift you pay for. Preview, test, and see upcoming birthdays.
Open Birthday CampaignClient Outreach
Import client lists, track outreach attempts, and run email campaigns
Open Outreach ManagerPotential New Clients
Track and manage warm leads from events, convert them to patients
Manage Warm LeadsSocial Command Center
Track social, paid ads & Google Analytics in one place — with AI ideas on what to post next. Preview
Open Command CenterBoonora — Rewards Network
Everything for the Boonora program: the bank, specials, affiliates, gift cards & the member experience.
Run the Program
🃏 Boonora Lookup
Everything about a person — search anything, balances, ledger, comp, adjust, reissue.
Open Lookup📊 Boonora Accounting
Your Boonora money on one board — owed, pay-through, gift cards, payouts and each transaction. A business sees only its own; Business Lab sees the whole network.
Open Accounting💳 Boonora Terminal
The counter — one screen for everything: take a payment (member price auto-applied), load or gift a card, and give or redeem Boons. Payment goes to Boonora; nothing for your till to reconcile.
Open Terminal🎁 Gift Cards
Every gift card your business sold — unassigned first — with its card number, amount, who it is assigned to and what is left. Reprint, resend the email, assign it to a customer. Business Lab sees every business.
Open Gift Cards👥 Boonora Members
Everyone signed up — joined date, tier, lifetime Boons, balance, Premium, gift cards awaiting claim. Search, filter, export. Business Lab sees the whole network.
Open MembersAt your counter — every business
Member Experience & Marketing
Boonora Website
The public Boonora landing page — the brand, how it works, and join.
View Boonora SiteMy Boonora (Member Card)
A member's dashboard — balance, activity, card QR, refer & recharge. Reached by their personal Boonora code.
Open Member DashboardBecome an Affiliate
The member-facing affiliate page — enroll, see cash earnings, set up payouts, share their link.
Open Affiliate PageFor Business (Join Boonora)
The pitch + inquiry page for a new business that wants to join the Boonora network.
Open For BusinessAccounting & Billing
Financial analytics, billing management, and patient statements
Boonora Wallet
Wallet Financial Reports
Boonora wallet totals, transactions, and the Inter-Company Reserve Settlement ledger (who owes whom when a customer spends Reserve at a different company).
Open Wallet ReportsPatient Wallet Management
Look up a customer, view/add Boonora credits, charge the card, and see transaction history.
Open Wallet Management🏢 All Network Clients
The Business Lab master client list — every client across all companies (Be Well, Pastry Palette & Boonora web signups) in one place. Search anyone, see per-company spend & wallet, link duplicates, export CSV.
Open All ClientsAll Businesses
Every business on the network in one list — affiliated (BizLab runs their software) and non-affiliated (Boonora terminal only). Clients, staff, earn rate, Boon value and network fee per business, and one click to open any of them.
Open All BusinessesPayroll & Commission
Payroll & Time
Employee time clock, timesheets, pay rates, and gross-pay preview. Tenant-scoped — a company sees its own team; Business Lab sees the whole network.
Open Time & PayBilling Tools
Patient Billing
View & manage each client's billing (statements, Send Bill, Bills Sent, payments) in the Master Client Database
Open DatabaseSent Bills Log
Every bill sent across all clients — amount, channel, and paid vs unpaid — in one place
Open Sent BillsAdministration
System administration and settings
Website Specials Page
Edit the public marketing page on the website. This is NOT the Boonora member offers — to change the QR/signup specials, use Reward Specials Manager.
Edit Website PageBe Well Signature Circle POS
Process payments for affiliate and gift card system with 10% discount
Open POSBulk Gift Card Creator
Create multiple gift cards at once for promotions and events
Not built yetBoonora Dashboard
Bank president view of the entire Reserve ecosystem - balances, transactions, analytics
Open Reserve DashboardUnified Operations Dashboard
All key systems in one view - Front Desk, Activity, Calendar, Billing & More
Open Unified DashboardFacility Retail Ordering
Order peptides, supplements, and retail products for the center
Open OrderingServices & Staff Manager
Who provides each service, service pricing and cancellation fees, and per-service bookable hours
Open Who Does WhatStripe Integration Manager
Connect products and services to Stripe for payment processing
Manage StripeElectronic Medical Records (EMR)
Comprehensive patient health records and clinical documentation system for Be Well LifeStyle Centers.
Access EMR System
View and manage patient medical records, clinical notes, and health documentation
Open EMRStaff Resources & Training
HALO Implementation Guide
Complete step-by-step guide for implementing the HALO system at new locations, including daily operations procedures.
View GuideDaily Operations Checklist
Essential daily tasks including patient check-in, marketing updates, and end-of-day accounting procedures.
View ChecklistAccounting Export Training
Critical daily process for exporting patient data to accounting. Must be completed before closing each day.
Learn ProcessMarketing System Guide
How to use the marketing calendar, implement daily specials, and manage email campaigns.
Marketing GuideFront Desk Training
Managing patient flow, check-in/out procedures, and using the front desk dashboard effectively.
Front Desk GuideKiosk Setup Guide
Instructions for setting up and maintaining the patient check-in kiosk system.
Setup InstructionsTroubleshooting Guide
Common issues and solutions for kiosk problems, dashboard issues, and accounting export errors.
Get HelpCompliance & Security
HIPAA compliance guidelines, data security best practices, and password policies.
Security InfoNeed Additional Help?
If you can't find what you need in the resources above, contact our support team.
it@bewelllifestylecenters.com
accounting@bewelllifestylecenters.com
marketing@bewelllifestylecenters.com
Therapist/Provider Instructions
Clinical protocols and treatment guidelines for therapists and providers
Supplement Protocols
Evidence-based dosing guidelines for vitamins, minerals, and herbs
Open Supplement BookExercise Protocols
Therapeutic exercise prescriptions and rehabilitation protocols
Open Exercise Protocols